Who are we?
ServiceMonster is a premium business management software platform designed for cleaning businesses, lawn services, plumbers, electricians, HVAC specialists, and other field service companies. ServiceMonster is hosted online so that professionals may access their business data and complete tasks such as scheduling, payment processing, and client management from anywhere that they have an internet connection.
Who has access to your data?
Service businesses need to keep records of their clients. When you hire a service company and they create a customer account for your transaction within ServiceMonster, your data will be stored securely in their account, protected by the same security measures used by banks.
Many software platforms reserve the right to keep your personal information and use it for their own purposes — in fact, some may even integrate the use (or sale) of your personal information as a core element of their business model. We, however, believe that your right to privacy and the bond of trust between you and your service provider are sacred. As such, the only people with permission to access your information are users within the account which created your record.
If you have questions for your service provider, click the ‘Back’ button in your web browser and get in touch with them via their website or contact information! If you have questions for ServiceMonster specifically or would like to verify that your service provider is authorized to use the Data Security badge, please send us an email at firstname.lastname@example.org.