Cash flow matters—especially when you’ve got supplies to restock, payroll to run, and new jobs to quote. With ServiceMonster Payments, you don’t have to wait weeks to get paid. Get paid in as little as 2 business days, with fast credit card and ACH deposits that keep your cash flow moving. Whether you’re a solo operator or running a multi-crew service business, faster deposits mean more financial flexibility and fewer headaches tracking down overdue payments.
Payments
Get Paid Faster with Secure, Integrated Payments—Built for Field Service Pros
Managing payments shouldn’t slow you down. With ServiceMonster Payments, you can send invoices, accept credit cards, debit cards, and ACH payments, and receive funds fast—without ever leaving the CRM you already use to run your business.
Faster Cash Flow
Get Paid in as Little as 2 Days
Mobile & In-App Convenience
On-Site Payments, Anywhere You Work
Say goodbye to paper invoices and manual payment tracking. With ServiceMonster’s mobile app, you can accept payments from the field in real time—whether you’re at a customer’s home or in the truck between jobs. Easily create professional, branded invoices and send them via email or text.
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Flexible Payment Options
Let Customers Pay the Way They Want
Your customers can pay however they prefer—Visa, Mastercard, American Express, Discover, debit cards, and ACH (e-Check) are all accepted through ServiceMonster Payments. Take payments on-site using the mobile app, over the phone, or by sending secure, branded payment links via email or text. You can even store cards on file securely for repeat customers or recurring billing. This flexibility gives your clients a more convenient experience—and helps your business get paid faster, especially in fast-paced service industries like exterior cleaning, pressure washing, and soft washing.
Cut Payment Processing Costs
Pass Card Fees to Customers—Easily
ServiceMonster Payments helps you protect your margins with built-in surcharging, allowing you to legally pass credit card processing fees to your customers where permitted by law. This is a huge benefit for service companies looking to keep more of their revenue—especially on high-ticket jobs—without raising your base service prices. Surcharging is automatically configured during setup based on your location, giving you a transparent, compliant system that reduces costs without adding complexity to your invoicing process. Setup is simple, compliance is handled for you, and every transaction remains PCI-compliant and secure. Keep your pricing competitive while your business keeps more of what it earns.
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Frequently asked questions.
How fast do I get paid with ServiceMonster Payments?
With ServiceMonster Payments, most credit and debit card transactions are deposited into your business bank account in as little as two business days, helping you improve cash flow and avoid the delays of paper checks or manual invoicing. This speed gives field service professionals—like carpet cleaning or window washing crews—the ability to reinvest in their business quickly and reduce the burden of outstanding accounts receivable.
What types of payments can my customers use?
Your customers can pay you however they prefer—Visa, Mastercard, American Express, Discover, debit cards, and ACH (e-Check) are all accepted through ServiceMonster Payments.
Can I charge my customers credit card processing fees?
Yes. ServiceMonster Payments includes surcharging support, which means you can legally pass credit card processing fees on to your customers—if allowed in your state.
Is there a monthly fee or other hidden charges?
ServiceMonster Payments offers straightforward, transparent pricing designed for small business owners in the field service industry—without the confusing fine print of traditional processors.
Unlike most traditional merchant providers that require 3-year contracts, ServiceMonster Payments only requires a 12-month commitment—giving you more flexibility and far less risk.
Does ServiceMonster Payments work with QuickBooks?
Yes! ServiceMonster Payments offers an integration with both QuickBooks Online and QuickBooks Desktop. This saves hours of manual data entry, reduces reconciliation errors, and keeps your books up to date in real time.
Who do I contact for help with payments?
When you choose ServiceMonster Payments, you’re supported by a real, in-house team—not a third-party processor. Whether you’re setting up payments, troubleshooting a transaction, or have questions about a chargeback, our U.S.-based support team is here to help. You can reach us directly at (888) 901-3300 or by email at support@servicemonster.net. We’re proud to provide dedicated assistance to every ServiceMonster user, no matter which plan you’re on.
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