ServiceMonster Messaging makes it easy to communicate with customers in real-time — directly from your CRM. Reduce no-shows, speed up scheduling, and follow up without switching apps or devices.
ServiceMonster Messaging is a fully integrated, two-way texting feature built for field service businesses. It allows you to send and receive SMS messages directly from your business number — all from within the ServiceMonster platform.
Unlike other solutions that require third-party apps or personal devices, ServiceMonster Messaging keeps every conversation tied to the right customer, job, and invoice.
Texting is how your customers prefer to communicate. And it’s how modern businesses win jobs faster and retain more clients.
Whether you're confirming appointments, sending job updates, or requesting reviews — fast, reliable messaging helps you grow your business and keep your schedule full.
Need more information?
Book a demo
.svg){kind=icon}
.svg)
How does the free trial work?
You can give ServiceMonster a try and get access to all features free for 14 days. There's no credit card required and you can cancel anytime. If you wish to cancel, just let us know before the end of your trial period. You'll only get billed after the trial period has ended.
Once your trial is over, you can choose a subscription level and choose a payment method. You'll be billed for the plan and payment will automatically be debited according to the schedule of payments you've chosen (monthly or annually).
Does ServiceMonster work on mobile devices?
Yes! The ServiceMonster app works on both Android and iOS Apple devices so you can manage your business from anywhere. You can download the app from the Google Play Store or the Apple App Store.
Which plan fits my business?
Whether you're a single owner operation or have multiple techs and trucks to dispatch, ServiceMonster has 3 different plans to fit your industry needs and operations. Check out our pricing table to compare all the features included with each plan.
Do you offer support?
ServiceMonster takes pride in the continued support that we offer to our users of any plan. If you ever have any questions or are having issues, we've got a local, in-house support team waiting to help you out. You can always feel free to give us a call us at (888) 901-3300 or email us at support@servicemonster.net.
Do you partner with franchises?
Yes! ServiceMonster helps franchises with multiple locations and of all sizes. We can tailor a custom software solution that fits your franchise's needs along with offering dedicated support. For more info, feel free to reach out to us at sales@servicemonster.net
%20(1).webp)
.png)
.svg){kind=icon}
.svg)
.svg){kind=icon}
.svg){kind=icon}
.svg){kind=icon}