The ServiceMonster Platform
There's a better option for service industry franchises. The ServiceMonster Platform combines powerful service business software with outstanding support and custom tooling. Our unique understanding of the service industry brings best-in-class solutions to operators and franchises alike.
Corporate clients have used the ServiceMonster Platform to radically improve both the franchise and the franchisee. Corporate clients have also been able to offer more services to their franchisees, such as central call centers, streamlined job distribution, lead delivery services, and automated marketing.
ServiceMonster CRM is specifically developed to address the needs of service industry professionals, via an intuitive interface that is relevant to their business model. Thousands of businesses use the features, support, and integrations, and that come with every ServiceMonster CRM license.
ServiceMonster CallCenter allows corporate clients and call center agents to manage many accounts in one place. With CallCenter you can seamlessly move between subscriptions, manage global permissions and user groups, and even select the best service provider for a given client.
Corporate clients receive direct read-only access to their database. This is the key to deep analytics and custom reporting. All franchisee data is located in one data instance, giving corporate clients access to the most powerful data flow in their business.
ServiceMonster's powerful REST API can be used to create and update orders, accounts, jobs, payments, and many other record types programmatically. Our development team can help build custom solutions within ServiceMonster without the need for a third party.
Corporate clients that require a branded portal for franchise operations can customize a white-label version of ServiceMonster to match their specifications.