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Cleaning Industry: August Jobs & Revenue Still Down

Subscribe to the ServiceMonster newsletter to stay up-to-date with our monthly COVID-19 cleaning industry reports:

While the cleaning industry has seen much improvement over the past 3 months, our August report indicates that complete recovery may take more time. The August numbers still show small decreases in number of jobs and total revenue nationwide. While the decreases are not near as large as earlier months, the numbers are not as good as June and July were.

Our data shows an 11% decrease in total number of jobs nationwide in the month of August (compared to August of 2019). Comparatively, March saw a 22% decrease, April saw a 46% decrease, May saw a 31% decrease, June saw a 7% decrease, and July saw a 6% decrease.

Our data also shows a 13% decrease in total revenue nationwide for the month of August (compared to August of 2019). April and May saw a 39% decrease and 28% decrease respectively, while June was much better with only a 9% decrease and July even more so with only a 3% decrease.

August Breakdown: Jobs

State-by-state breakdown of percentage change in total number of jobs between August 2019 and August 2020.

In the month of August, only 6 states showed positive growth in number of jobs. However, MOST states that showed a decrease only experienced a minor drop in number of jobs. The average nationwide was an 11% decrease in total number of jobs for the month.

The states that showed the largest INCREASE in number of jobs from August 2019 to August 2020:
  • Cleaning businesses in Delaware had 32% MORE jobs in August 2020
  • Cleaning businesses in Nevada had 23% MORE jobs in August 2020

* NOTE: Delaware and Nevada were also the top 2 states in the month of July.

The states that showed the largest DECREASE in number of jobs from August 2019 to August 2020:
  • Cleaning businesses in Connecticut had 34% fewer jobs in August 2020
  • Cleaning businesses in Vermont had 32% fewer jobs in August 2020


Overall, the nationwide average shows an 11% decrease in number of jobs.

* NOTE: North Dakota was not included since we did not have enough of a sample group to make a statistic.

August Breakdown: Revenue

State-by-state breakdown of percentage change in total revenue between August 2019 and August 2020.


Following pretty much in line with the jobs report, total revenue numbers for the month of August showed a 13% decrease. Overall, 13 states saw no change or showed positive growth.

The states that showed the largest INCREASE in total revenue between August 2019 and August 2020:
  • Cleaning businesses in Georgia had 18% HIGHER revenue in August 2020
  • Cleaning businesses in Hawaii and Maryland had 17% HIGHER revenue in August 2020
The states that showed the largest DECREASE in total revenue between August 2019 and August 2020:
  • Cleaning businesses in South Dakota had 57% lower revenue in August 2020
  • Cleaning businesses in New Hampshire had 49% lower revenue in August 2020


Overall, the nationwide average shows a 13% decrease in total revenue.

* NOTE: North Dakota and Maine were not included since we did not have enough of a sample group to make a statistic.

Sooo... What Does This Mean?

Over the past several months, we've seen the cleaning industry dip to some pretty severe lows, then slowly begin to recover. While June and July showed some pretty massive increases, August didn't quite continue the upward trend.

Previous months showed large increases with smaller decreases at the ends of the spectrum for both jobs and revenue. While the overall nationwide averages were still negative, many states were showing positive results. However, August's largest increases for jobs and revenue were not near as high as previous months, and the largest decreases were much more severe as well. Also, many more states were in the negative for August.

One thing to take into account is that August is often a very busy month for cleaning businesses, so while the numbers this year are not as good as last year, that doesn't mean the industry isn't still recovering slowly. We're hopeful that many businesses will continue to see growth each month as the industry gets back on its feet!

The Data

Clients who use ServiceMonster process over 1.25 million cleaning jobs a year. Our clients largely include carpet cleaners, pressure washers, window cleaners and maid service companies. We compared the total number of jobs and total revenue in August 2019 to August 2020 with a constant cohort for both data points.

The Complete State-By-State Data:

August Jobs

State % Change in Jobs
AK -8%
AL -9%
AR -6%
AZ -17%
CA -16%
CO -9%
CT -34%
DE 32%
FL -13%
GA 5%
HI -13%
IA -13%
ID -11%
IL -5%
IN -8%
KS -28%
KY -2%
LA -16%
MA -20%
MD -4%
ME -11%
MI -16%
MN -30%
MO 4%
MS -13%
MT -11%
NC -17%
NE -15%
NH -22%
NJ -13%
NM -22%
ND
NV 23%
NY -5%
OH -19%
OK 9%
OR -4%
PA -4%
RI 9%
SC -6%
SD -24%
TN -15%
TX -7%
UT -18%
VA -21%
VT -32%
WA -12%
WI -16%
WV -14%
WY -11%
AVG -11%


August Revenue

State % Change in Revenue
AK -6%
AL -12%
AR 15%
AZ -39%
CA -12%
CO -15%
CT -31%
DE 6%
FL -24%
GA 18%
HI 17%
IA -21%
ID 3%
IL 6%
IN -12%
KS -36%
KY -8%
LA -45%
MA -9%
MD 17%
ME
MI -6%
MN -15%
MO -8%
MS -24%
MT -26%
NC 0%
NE -11%
NH -49%
NJ 1%
NM -32%
ND
NV 10%
NY -12%
OH -21%
OK 7%
OR -8%
PA 3%
RI -40%
SC -2%
SD -57%
TN -18%
TX -8%
UT -15%
VA -28%
VT -34%
WA -11%
WI -1%
WV 1%
WY -27%
AVG -13%

Industry News
Category:
Cleaning Jobs Report: July Shows Continued Improvement

Subscribe to the ServiceMonster newsletter to stay up-to-date with our monthly COVID-19 cleaning industry reports:

Good news! The cleaning industry is continuing to show improvement amidst the COVID-19 crisis. Our newest report for the month of July shows very minimal decreases in number of jobs and total revenue nationwide. After a rough March, April, and May with low numbers, June and July have indicated that the industry is recovering well.

Our data shows only a 6% decrease in total number of jobs nationwide in the month of July (compared to July of 2019). Comparatively, March saw a 22% decrease, April saw a 46% decrease, May saw a 31% decrease, and June saw a 7% decrease.

Our data also shows only a 3% decrease in total revenue nationwide for the month of July (compared to July of 2019). April and May saw a 39% decrease and 28% decrease respectively, while June was much better with only a 9% decrease.

July Breakdown: Jobs

State-by-state breakdown of percentage change in total number of jobs between July 2019 and July 2020.

The month of July continued to show healthy improvement in total number of jobs. While fewer states showed positive growth than they did in June, the nationwide average of a 6% decrease shows that many states had far less severe decreases than previous months. Overall, 11 states saw no change or showed positive growth.

The states that showed the largest INCREASE in number of jobs from July 2019 to July 2020:
  • Cleaning businesses in Delaware had 45% MORE jobs in July 2020
  • Cleaning businesses in Nevada had 24% MORE jobs in July 2020
The states that showed the largest DECREASE in number of jobs from July 2019 to July 2020:
  • Cleaning businesses in Kansas had 27% fewer jobs in July 2020
  • Cleaning businesses in Minnesota had 27% fewer jobs in July 2020


Overall, the nationwide average shows only a 6% decrease in number of jobs.

* NOTE: North Dakota was not included since we did not have enough of a sample group to make a statistic.

July Breakdown: Revenue

State-by-state breakdown of percentage change in total revenue between July 2019 and July 2020.


Following the improvements seen in the jobs report, total revenue numbers for the month of July are even better than previous months. Overall, 21 states saw no change or showed positive growth.

The states that showed the largest INCREASE in total revenue between July 2019 and July 2020:
  • Cleaning businesses in Louisiana had 53% HIGHER revenue in July 2020
  • Cleaning businesses in Hawaii had 44% HIGHER revenue in July 2020
The states that showed the largest DECREASE in total revenue between July 2019 and July 2020:
  • Cleaning businesses in Rhode island had 54% lower revenue in July 2020
  • Cleaning businesses in New Hampshire had 38% lower revenue in July 2020


Overall, the nationwide average shows only a 3% decrease in total revenue.

* NOTE: North Dakota was not included since we did not have enough of a sample group to make a statistic.

Sooo... What Does This Mean?

Over the past several months, we've seen the cleaning industry dip to some pretty severe lows, then slowly begin to recover. While the overall numbers for July aren't that much better than June, the largest increases and decreases show the real story.

Going back to June, the states with the largest increases in number of jobs showed a 35% and 17% increase. For July, the largest increases were 45% and 24%. These higher increases show that many states are continuing to improve more and more each month. Looking at the largest decreases, June's largest decreases were 51% and 50% fewer jobs. July's largest decreases were only 27%. As these numbers shift to larger increases and smaller decreases, that's a huge sign that the industry is doing well.

Looking at revenue numbers, the trend is similar. For June, the largest increases in revenue were 32% and 29%. July's largest increases were 53% and 44%. Again, this shows that many states are doing even better and better. Taking into account the largest decreases in revenue, June's largest decreases were 57% and 51%. July's were 54% and 38%. While this is a smaller change, it still supports the upward trend we are seeing.

The Data

Clients who use ServiceMonster process over 1.25 million cleaning jobs a year. Our clients largely include carpet cleaners, pressure washers, window cleaners and maid service companies. We compared the total number of jobs and total revenue in July 2019 to July 2020 with a constant cohort for both data points.

The Complete State-By-State Data:

July Jobs

State % Change in Jobs
AK -7%
AL -2%
AR -7%
AZ -13%
CA -17%
CO -5%
CT -3%
DE 45%
FL -1%
GA 7%
HI 21%
IA -8%
ID -22%
IL -11%
IN 1%
KS -27%
KY 2%
LA 6%
MA -8%
MD 0%
ME -18%
MI -5%
MN -27%
MO -10%
MS -4%
MT -12%
NC -13%
NE -11%
NH -12%
NJ -12%
NM -13%
ND
NV 24%
NY -8%
OH -22%
OK 13%
OR -7%
PA -5%
RI -24%
SC 0%
SD -11%
TN -9%
TX 8%
UT -15%
VA -13%
VT -20%
WA -9%
WI -9%
WV -8%
WY -15%
AVG -6%


July Revenue

State % Change in Revenue
AK -15%
AL -2%
AR 25%
AZ -17%
CA -4%
CO -3%
CT 35%
DE 21%
FL -6%
GA 4%
HI 44%
IA 3%
ID -16%
IL 0%
IN -12%
KS -25%
KY -7%
LA 53%
MA 12%
MD -6%
ME 3%
MI 6%
MN -20%
MO -34%
MS 19%
MT -9%
NC 2%
NE 2%
NH -38%
NJ -23%
NM -13%
ND
NV 21%
NY -10%
OH -21%
OK 13%
OR -10%
PA 5%
RI -54%
SC 17%
SD -13%
TN -17%
TX 0%
UT -15%
VA -18%
VT -26%
WA -7%
WI 0%
WV 0%
WY -2%
AVG -3%

Industry News
Category:
CLEANING INDUSTRY RECOVERING: New Report Shows Growth

Subscribe to the ServiceMonster newsletter to stay up-to-date with our monthly COVID-19 cleaning industry reports:

The cleaning industry is coming back! Our newest report for the month of June shows overall minimal decreases in number of jobs and total revenue nationwide. After a rough March, an even worse April, and a slightly better May, our June industry numbers are encouraging to see.

Our data shows only a 7% decrease in total number of jobs nationwide in the month of June (compared to June of 2019). Comparatively, March saw a 22% decrease, April saw a 46% decrease, and May saw a 31% decrease.

Our data also shows only a 9% decrease in total revenue nationwide for the month of June (compared to June of 2019). April and May saw a 39% decrease and 28% decrease respectively.

June Breakdown: Jobs

State-by-state breakdown of percentage change in total number of jobs between June 2019 and June 2020.

After a rough few months, June showed marked improvement in total number of jobs. Sixteen states saw positive growth.

The states that showed the largest INCREASE in number of jobs from June 2019 to June 2020:
  • Cleaning businesses in Minnesota had 35% MORE jobs in June 2020
  • Cleaning businesses in Idaho had 17% MORE jobs in June 2020
  • Cleaning businesses in Kentucky and New York each had 15% MORE jobs in June 2020
The states that showed the largest DECREASE in number of jobs from June 2019 to June 2020:
  • Cleaning businesses in Rhode Island had 51% fewer jobs in June 2020
  • Cleaning businesses in Kansas and Indiana each had 50% fewer jobs in June 2020


Overall, the nationwide average shows a 7% decrease in number of jobs.

June Breakdown: Revenue

State-by-state breakdown of percentage change in total revenue between June 2019 and June 2020.


Following in line with the improvements seen in the jobs report, total revenue numbers for the month of June are much better than previous months. Eighteen states saw positive growth.

The states that showed the largest INCREASE in total revenue between June 2019 and June 2020:
  • Cleaning businesses in Arkansas had 32% HIGHER revenue in June 2020
  • Cleaning businesses in Minnesota had 29% HIGHER revenue in June 2020
The states that showed the largest DECREASE in total revenue between June 2019 to June 2020:
  • Cleaning businesses in Arizona had 57% lower revenue in June 2020
  • Cleaning businesses in Maine had 51% lower revenue in June 2020


Overall, the nationwide average shows a 9% decrease in total revenue.

The Data

Clients who use ServiceMonster process over 1.25 million cleaning jobs a year. Our clients largely include carpet cleaners, pressure washers, window cleaners and maid service companies. We compared the total number of jobs and total revenue in June 2019 to June 2020 with a constant cohort for both data points.

The Complete State-By-State Data:

June Jobs

State % Change in Jobs
AK 1%
AL -10%
AR 12%
AZ -16%
CA -13%
CO -4%
CT 6%
DE 14%
FL -6%
GA 7%
HI -15%
IA -5%
ID 17%
IL -17%
IN -50%
KS -50%
KY 15%
LA -17%
MA -15%
MD -4%
ME -16%
MI 0%
MN 35%
MO 11%
MS -18%
MT -1%
NC -23%
NE -4%
NH -10%
NJ -27%
NM -12%
ND -12%
NV -5%
NY 15%
OH -7%
OK 2%
OR 6%
PA 5%
RI -51%
SC -4%
SD -5%
TN -4%
TX 3%
UT -6%
VA -23%
VT -24%
WA 4%
WI -5%
WV 0%
WY -2%
AVG -7%


June Revenue

State % Change in Revenue
AK -23%
AL -40%
AR 32%
AZ -57%
CA 3%
CO -11%
CT -18%
DE -34%
FL -13%
GA -2%
HI 0%
IA 10%
ID 16%
IL 9%
IN -24%
KS -40%
KY 8%
LA -31%
MA -5%
MD 13%
ME -51%
MI 9%
MN 29%
MO 3%
MS -18%
MT -18%
NC -9%
NE -7%
NH -48%
NJ -31%
NM 9%
ND 17%
NV 2%
NY 18%
OH -1%
OK -35%
OR -13%
PA 16%
RI -43%
SC -17%
SD -10%
TN 2%
TX -1%
UT -5%
VA -34%
VT -19%
WA 4%
WI -1%
WV 2%
WY -2%
AVG -9%

Industry News
Category:
Cleaning Jobs Report: Have We Been Through the Worst?

Subscribe to the ServiceMonster newsletter to stay up-to-date with our monthly COVID-19 cleaning industry reports:

After a further downward trend in April, our data indicates that the cleaning industry is now showing signs of recovering. We saw a 22% decrease in total number of jobs nationwide in March (see that data here) and the trend continued with a 46% decrease in jobs for the month of April. However, in May, the decrease in jobs was only 31% compared to May of the previous year.

Our data also shows a 39% decrease in total revenue for April (compared to April of 2019) and only a 28% decrease in revenue for May (compared to May of 2019). All things considered, it's safe to say that the cleaning industry is improving once again!

The Breakdown: April


State-by-state breakdown of percentage change between number of jobs in April 2019 compared to April 2020.

After a rough month of March, April continued the downward trend with a further decrease in total number of jobs. Every state showed a decrease.

*North Dakota was not included since we did not have enough of a sample group to make a statistic

The states that showed the smallest DECREASE in number of jobs from April 2019 to April 2020:

  • Cleaning businesses in Minnesota had 9% fewer jobs in April 2020
  • Cleaning businesses in Utah had 14% fewer jobs in April 2020

The states that showed the largest DECREASE in number of jobs from April 2019 to April 2020:

  • Cleaning businesses in Maine had 74% fewer jobs in April 2020
  • Cleaning businesses in Massachusetts had 70% fewer jobs in April 2020
  • Cleaning businesses in Ohio had 70% fewer jobs in April 2020

Overall, the nationwide average shows a 46% decrease in the number of jobs, comparing April 2019 to April 2020. 

State-by-state breakdown of percentage change in total revenue between April 2019 and April 2020.


New for this report is data showing the total percent change in revenue by state. For the month of April, our data shows that all but two states saw a significant decrease.

*North Dakota was not included since we did not have enough of a sample group to make a statistic

The states that showed the largest INCREASE in total revenue between April 2019 and April 2020:

  • Cleaning businesses in Wyoming had 3% higher revenue in April 2020
  • Cleaning businesses in South Carolina had 1% higher revenue in April 2020

The states that showed the largest DECREASE in total revenue between April 2019 to April 2020:

  • Cleaning businesses in Louisiana had 96% lower revenue in April 2020
  • Cleaning businesses in Rhode Island had 84% lower revenue in April 2020
  • Cleaning businesses in Maine had 74% lower revenue in April 2020

Overall, the nationwide average shows a 39% decrease in total revenue, comparing April 2019 to April 2020. 


The Breakdown: May

State-by-state breakdown of percentage change between number of jobs in May 2019 compared to May 2020.

After further losses in April, May saw improvement with less states seeing such drastic decreases in total number of jobs. Still, every state showed a decrease, except for Minnesota which saw a large increase.

*North Dakota was not included since we did not have enough of a sample group to make a statistic

The only state that showed an INCREASE in number of jobs from May 2019 to May 2020:

  • Cleaning businesses in Minnesota had 27% more jobs in May 2020

The states that showed the largest DECREASE in number of jobs from May 2019 to May 2020:

  • Cleaning businesses in Maine had 61% fewer jobs in May 2020
  • Cleaning businesses in Vermont had 54% fewer jobs in May 2020
  • Cleaning businesses in New Hampshire had 52% fewer jobs in May 2020

Overall, the nationwide average shows a 31% decrease in the number of jobs, comparing May 2019 to May 2020. 

State-by-state breakdown of percentage change in total revenue between May 2019 and May 2020.


After a rough April, May showed improvement in revenue totals by state. Our data shows that three states saw increases, while the rest still showed decreases, albeit less significant decreases than April.

*North Dakota was not included since we did not have enough of a sample group to make a statistic

The states that showed the largest INCREASE in total revenue between May 2019 and May 2020:

  • Cleaning businesses in Louisiana had 58% higher revenue in May 2020
  • Cleaning businesses in North Carolina had 6% higher revenue in May 2020
  • Cleaning businesses in Minnesota had 1% higher revenue in May 2020

The states that showed the largest DECREASE in total revenue between May 2019 to May 2020:

  • Cleaning businesses in Maine had 73% lower revenue in May 2020
  • Cleaning businesses in Delaware had 69% lower revenue in May 2020
  • Cleaning businesses in South Dakota had 64% lower revenue in May 2020

Overall, the nationwide average shows a 28% decrease in total revenue, comparing May 2019 to May 2020. 

The Data

Clients who use ServiceMonster process over 1.25 million cleaning jobs a year. Our clients largely include carpet cleaners, pressure washers, window cleaners and maid service companies. We compared the total number of jobs and total revenue in April & May 2019 to April & May 2020 with a constant cohort for both data points.

The Complete State-By-State Data:

April Jobs

State % Change in Jobs
AK -45%
AL -43%
AR -34%
AZ -39%
CA -41%
CO -46%
CT -48%
DE -21%
FL -49%
GA -49%
HI -45%
IA -42%
ID -34%
IL -56%
IN -54%
KS -56%
KY -36%
LA -49%
MA -70%
MD -44%
ME -74%
MI -57%
MN -9%
MO -35%
MS -60%
MT -26%
NC -49%
NE -40%
NH -57%
NJ -65%
NM -43%
ND
NV -30%
NY -47%
OH -70%
OK -39%
OR -35%
PA -63%
RI -61%
SC -43%
SD -29%
TN -37%
TX -38%
UT -14%
VA -54%
VT -67%
WA -58%
WI -49%
WV -56%
WY -26%
AVG -46%


April Revenue

State % Change in Revenue
AK -55%
AL -40%
AR -18%
AZ -38%
CA -34%
CO -44%
CT -26%
DE -70%
FL -22%
GA -27%
HI -29%
IA -17%
ID -23%
IL -44%
IN -58%
KS -48%
KY -10%
LA -96%
MA -56%
MD -27%
ME -74%
MI -31%
MN -18%
MO -40%
MS -70%
MT -29%
NC -44%
NE -47%
NH -32%
NJ -55%
NM -25%
ND
NV -26%
NY -27%
OH -34%
OK -19%
OR -42%
PA -55%
RI -84%
SC 1%
SD -44%
TN -37%
TX -25%
UT -36%
VA -47%
VT -59%
WA -49%
WI -31%
WV -41%
WY 3%
AVG -39%

May Jobs

State % Change in Jobs
AK -20%
AL -26%
AR -34%
AZ -25%
CA -30%
CO -27%
CT -26%
DE -26%
FL -29%
GA -25%
HI -39%
IA -34%
ID -14%
IL -39%
IN -50%
KS -48%
KY -23%
LA -42%
MA -46%
MD -29%
ME -61%
MI -29%
MN 27%
MO -20%
MS -32%
MT -27%
NC -28%
NE -36%
NH -52%
NJ -50%
NM -32%
ND
NV -16%
NY -37%
OH -47%
OK -11%
OR -30%
PA -36%
RI -22%
SC -24%
SD -30%
TN -24%
TX -25%
UT -14%
VA -45%
VT -54%
WA -29%
WI -36%
WV -40%
WY -11%
AVG -31%

May Revenue

State % Change in Revenue
AK -16%
AL -30%
AR -2%
AZ -36%
CA -23%
CO -22%
CT -10%
DE -69%
FL -38%
GA -24%
HI -26%
IA -27%
ID -16%
IL -28%
IN -54%
KS -36%
KY -5%
LA 58%
MA -35%
MD -26%
ME -73%
MI -8%
MN 1%
MO -32%
MS -50%
MT -25%
NC 6%
NE -35%
NH -54%
NJ -49%
NM -4%
ND
NV -34%
NY -37%
OH -16%
OK -41%
OR -40%
PA -27%
RI -43%
SC -21%
SD -64%
TN -27%
TX -21%
UT -22%
VA -37%
VT -43%
WA -31%
WI -20%
WV -15%
WY -23%
AVG -28%
Industry News
Category:
LOST JOBS: Cleaning Industry Sees Sharp Decline

Subscribe to the ServiceMonster newsletter to stay up-to-date with our monthly COVID-19 cleaning industry reports:

The numbers are in: Cleaning industry jobs were down 22% nationwide during the month of March.

Our data shows that the percent change for each state ranged between a 7% increase in total number of jobs and a 49% decrease. However, all but two states saw a sharp decline in number of jobs compared to March of 2019.

State-by-state breakdown of percentage change between number of jobs in March 2019 compared to March 2020

The Breakdown

Only 2 states showed an INCREASE in number of jobs from March 2019 to March 2020:

  • Cleaning businesses in Idaho had 7% more jobs in March 2020
  • Cleaning businesses in Nevada had 3% more jobs in March 2020

The states that showed the largest DECREASE in number of jobs from March 2019 to March 2020:

  • Cleaning businesses in North Dakota had 49% fewer jobs in March 2020
  • Cleaning businesses in Washington had 43% fewer jobs in March 2020
  • Cleaning businesses in Virginia had 41% fewer jobs in March 2020

Overall, the nationwide average shows a 22% decrease in the number of jobs, comparing March 2019 to March 2020. 

The Data

Clients who use ServiceMonster process over 1.25 million cleaning jobs a year. Our clients largely include carpet cleaners, pressure washers, window cleaners and maid service companies. We compared the total number of jobs in March 2019 to March 2020 with a constant cohort for both data points.

The Complete State-By-State Data:

State % Change
AK -22%
AL -16%
AR -5%
AZ -25%
CA -30%
CO -24%
CT -17%
DE -9%
FL -18%
GA -6%
HI -39%
IA -23%
ID 7%
IL -37%
IN -27%
KS -30%
KY -27%
LA -36%
MA -40%
MD -9%
ME -13%
MI -25%
MN -29%
MO -28%
MS -30%
MT -1%
NC -29%
NE -15%
NH -29%
NJ -27%
NM -34%
ND -49%
NV 3%
NY -18%
OH -2%
OK -16%
OR -16%
PA -32%
RI -30%
SC -28%
SD -27%
TN -17%
TX -19%
UT -11%
VA -41%
VT -26%
WA -43%
WI -21%
WV -19%
WY -3%


Industry News
Category:
State-by-State Cleaning Industry Statistics: Average Invoice Growth Rate for 2017-2018

Here at ServiceMonster, we're all about the numbers. We believe that knowing and truly understanding the numbers of your business will improve your day-to-day operations and, ultimately, help you grow. In 2018, our users processed over $500 million in invoices! However, we wanted to break down the numbers even further. That's why we're very excited to present to you our state-by-state cleaning industry statistics for 2018. We've condensed down our ServiceMonster user data to provide you with two key metrics: Average invoice total (filtered between $50 and $2,500) for 2018, and average invoice growth rate from 2017 to 2018.

The heat map below has the data sorted by each state, with the lighter blues representing a decrease or lower overall change and the darker blues representing a larger overall change.

We're pleased to report that our data shows a nearly 5% increase in the average invoice total nationwide, with the average invoice being just shy of $283.

However, two states stand out with a massive increase in numbers!

First up is Maryland. By the end of 2018, cleaners in Maryland were averaging just over $353 per invoice, with a growth rate from 2017 to 2018 of 30%! This data was taken from a sample of 27,000 invoices.

Next up, we have Ohio! By the end of 2018, Ohio cleaners were averaging almost $246 per invoice, with a growth rate of just over 25%. This data was taken from a sample of 52,000 invoices.

While some states did see a decrease in the average invoice total, the vast majority saw an increase from 2017 to 2018.

For those of you who would rather see the raw data all in one place, below you'll find a table containing each state's data:    

'18 Avg. ($) Change (%)
AK 308.73 -1.54%
AL 266.87 2.06%
AR 241.68 -2.38%
AZ 252.23 5.48%
CA 282.33 3.18%
CO 303.60 -0.27%
CT 338.30 2.60%
DC 395.88 9.91%
DE 203.56 4.20%
FL 293.78 5.26%
GA 293.43 1.71%
HI 244.87 -11.44%
IA 204.31 -3.63%
ID 251.20 2.82%
IL 310.40 7.54%
IN 249.56 1.46%
KS 252.65 5.71%
KY 287.38 3.68%
LA 292.82 0.12%
MA 297.77 1.94%
MD 353.26 29.98%
ME 424.52 4.11%
MI 267.59 1.82%
MN 315.65 8.39%
MO 256.79 1.49%
MS 280.44 9.34%
MT 250.91 5.79%
NC 258.43 1.83%
ND 342.75 6.25%
NE 250.84 8.84%
NH 302.80 4.51%
NJ 266.58 0.42%
NM 130.01 -7.98%
NV 202.54 -2.00%
NY 336.43 6.14%
OH 245.80 25.12%
OK 266.74 9.55%
OR 259.42 1.07%
PA 254.79 3.36%
RI 270.73 4.08%
SC 261.77 6.57%
SD 251.67 9.17%
TN 302.60 3.74%
TX 286.98 4.22%
UT 219.86 3.13%
VA 321.14 3.02%
VT 349.83 11.62%
WA 302.25 5.44%
WI 298.81 4.21%
WV 279.91 3.87%
WY 422.54 9.27%
Average 282.47 4.41%
 
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