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While the cleaning industry has seen much improvement over the past 3 months, our August report indicates that complete recovery may take more time. The August numbers still show small decreases in number of jobs and total revenue nationwide. While the decreases are not near as large as earlier months, the numbers are not as good as June and July were.
Our data shows an 11% decrease in total number of jobs nationwide in the month of August (compared to August of 2019). Comparatively, March saw a 22% decrease, April saw a 46% decrease, May saw a 31% decrease, June saw a 7% decrease, and July saw a 6% decrease.
Our data also shows a 13% decrease in total revenue nationwide for the month of August (compared to August of 2019). April and May saw a 39% decrease and 28% decrease respectively, while June was much better with only a 9% decrease and July even more so with only a 3% decrease.
In the month of August, only 6 states showed positive growth in number of jobs. However, MOST states that showed a decrease only experienced a minor drop in number of jobs. The average nationwide was an 11% decrease in total number of jobs for the month.
* NOTE: Delaware and Nevada were also the top 2 states in the month of July.
* NOTE: North Dakota was not included since we did not have enough of a sample group to make a statistic.
Following pretty much in line with the jobs report, total revenue numbers for the month of August showed a 13% decrease. Overall, 13 states saw no change or showed positive growth.
* NOTE: North Dakota and Maine were not included since we did not have enough of a sample group to make a statistic.
Over the past several months, we've seen the cleaning industry dip to some pretty severe lows, then slowly begin to recover. While June and July showed some pretty massive increases, August didn't quite continue the upward trend.
Previous months showed large increases with smaller decreases at the ends of the spectrum for both jobs and revenue. While the overall nationwide averages were still negative, many states were showing positive results. However, August's largest increases for jobs and revenue were not near as high as previous months, and the largest decreases were much more severe as well. Also, many more states were in the negative for August.
One thing to take into account is that August is often a very busy month for cleaning businesses, so while the numbers this year are not as good as last year, that doesn't mean the industry isn't still recovering slowly. We're hopeful that many businesses will continue to see growth each month as the industry gets back on its feet!
Clients who use ServiceMonster process over 1.25 million cleaning jobs a year. Our clients largely include carpet cleaners, pressure washers, window cleaners and maid service companies. We compared the total number of jobs and total revenue in August 2019 to August 2020 with a constant cohort for both data points.
August Jobs
August Revenue
Subscribe to the ServiceMonster newsletter to stay up-to-date with our monthly COVID-19 cleaning industry reports:
Good news! The cleaning industry is continuing to show improvement amidst the COVID-19 crisis. Our newest report for the month of July shows very minimal decreases in number of jobs and total revenue nationwide. After a rough March, April, and May with low numbers, June and July have indicated that the industry is recovering well.
Our data shows only a 6% decrease in total number of jobs nationwide in the month of July (compared to July of 2019). Comparatively, March saw a 22% decrease, April saw a 46% decrease, May saw a 31% decrease, and June saw a 7% decrease.
Our data also shows only a 3% decrease in total revenue nationwide for the month of July (compared to July of 2019). April and May saw a 39% decrease and 28% decrease respectively, while June was much better with only a 9% decrease.
The month of July continued to show healthy improvement in total number of jobs. While fewer states showed positive growth than they did in June, the nationwide average of a 6% decrease shows that many states had far less severe decreases than previous months. Overall, 11 states saw no change or showed positive growth.
* NOTE: North Dakota was not included since we did not have enough of a sample group to make a statistic.
Following the improvements seen in the jobs report, total revenue numbers for the month of July are even better than previous months. Overall, 21 states saw no change or showed positive growth.
* NOTE: North Dakota was not included since we did not have enough of a sample group to make a statistic.
Over the past several months, we've seen the cleaning industry dip to some pretty severe lows, then slowly begin to recover. While the overall numbers for July aren't that much better than June, the largest increases and decreases show the real story.
Going back to June, the states with the largest increases in number of jobs showed a 35% and 17% increase. For July, the largest increases were 45% and 24%. These higher increases show that many states are continuing to improve more and more each month. Looking at the largest decreases, June's largest decreases were 51% and 50% fewer jobs. July's largest decreases were only 27%. As these numbers shift to larger increases and smaller decreases, that's a huge sign that the industry is doing well.
Looking at revenue numbers, the trend is similar. For June, the largest increases in revenue were 32% and 29%. July's largest increases were 53% and 44%. Again, this shows that many states are doing even better and better. Taking into account the largest decreases in revenue, June's largest decreases were 57% and 51%. July's were 54% and 38%. While this is a smaller change, it still supports the upward trend we are seeing.
Clients who use ServiceMonster process over 1.25 million cleaning jobs a year. Our clients largely include carpet cleaners, pressure washers, window cleaners and maid service companies. We compared the total number of jobs and total revenue in July 2019 to July 2020 with a constant cohort for both data points.
July Jobs
July Revenue
Subscribe to the ServiceMonster newsletter to stay up-to-date with our monthly COVID-19 cleaning industry reports:
The cleaning industry is coming back! Our newest report for the month of June shows overall minimal decreases in number of jobs and total revenue nationwide. After a rough March, an even worse April, and a slightly better May, our June industry numbers are encouraging to see.
Our data shows only a 7% decrease in total number of jobs nationwide in the month of June (compared to June of 2019). Comparatively, March saw a 22% decrease, April saw a 46% decrease, and May saw a 31% decrease.
Our data also shows only a 9% decrease in total revenue nationwide for the month of June (compared to June of 2019). April and May saw a 39% decrease and 28% decrease respectively.
After a rough few months, June showed marked improvement in total number of jobs. Sixteen states saw positive growth.
Following in line with the improvements seen in the jobs report, total revenue numbers for the month of June are much better than previous months. Eighteen states saw positive growth.
Clients who use ServiceMonster process over 1.25 million cleaning jobs a year. Our clients largely include carpet cleaners, pressure washers, window cleaners and maid service companies. We compared the total number of jobs and total revenue in June 2019 to June 2020 with a constant cohort for both data points.
June Jobs
June Revenue
Subscribe to the ServiceMonster newsletter to stay up-to-date with our monthly COVID-19 cleaning industry reports:
After a further downward trend in April, our data indicates that the cleaning industry is now showing signs of recovering. We saw a 22% decrease in total number of jobs nationwide in March (see that data here) and the trend continued with a 46% decrease in jobs for the month of April. However, in May, the decrease in jobs was only 31% compared to May of the previous year.
Our data also shows a 39% decrease in total revenue for April (compared to April of 2019) and only a 28% decrease in revenue for May (compared to May of 2019). All things considered, it's safe to say that the cleaning industry is improving once again!
After a rough month of March, April continued the downward trend with a further decrease in total number of jobs. Every state showed a decrease.
*North Dakota was not included since we did not have enough of a sample group to make a statistic
The states that showed the smallest DECREASE in number of jobs from April 2019 to April 2020:
The states that showed the largest DECREASE in number of jobs from April 2019 to April 2020:
Overall, the nationwide average shows a 46% decrease in the number of jobs, comparing April 2019 to April 2020.
New for this report is data showing the total percent change in revenue by state. For the month of April, our data shows that all but two states saw a significant decrease.
*North Dakota was not included since we did not have enough of a sample group to make a statistic
The states that showed the largest INCREASE in total revenue between April 2019 and April 2020:
The states that showed the largest DECREASE in total revenue between April 2019 to April 2020:
Overall, the nationwide average shows a 39% decrease in total revenue, comparing April 2019 to April 2020.
After further losses in April, May saw improvement with less states seeing such drastic decreases in total number of jobs. Still, every state showed a decrease, except for Minnesota which saw a large increase.
*North Dakota was not included since we did not have enough of a sample group to make a statistic
The only state that showed an INCREASE in number of jobs from May 2019 to May 2020:
The states that showed the largest DECREASE in number of jobs from May 2019 to May 2020:
Overall, the nationwide average shows a 31% decrease in the number of jobs, comparing May 2019 to May 2020.
After a rough April, May showed improvement in revenue totals by state. Our data shows that three states saw increases, while the rest still showed decreases, albeit less significant decreases than April.
*North Dakota was not included since we did not have enough of a sample group to make a statistic
The states that showed the largest INCREASE in total revenue between May 2019 and May 2020:
The states that showed the largest DECREASE in total revenue between May 2019 to May 2020:
Overall, the nationwide average shows a 28% decrease in total revenue, comparing May 2019 to May 2020.
Clients who use ServiceMonster process over 1.25 million cleaning jobs a year. Our clients largely include carpet cleaners, pressure washers, window cleaners and maid service companies. We compared the total number of jobs and total revenue in April & May 2019 to April & May 2020 with a constant cohort for both data points.
April Jobs
April Revenue
May Jobs
May Revenue
Subscribe to the ServiceMonster newsletter to stay up-to-date with our monthly COVID-19 cleaning industry reports:
The numbers are in: Cleaning industry jobs were down 22% nationwide during the month of March.
Our data shows that the percent change for each state ranged between a 7% increase in total number of jobs and a 49% decrease. However, all but two states saw a sharp decline in number of jobs compared to March of 2019.
Only 2 states showed an INCREASE in number of jobs from March 2019 to March 2020:
The states that showed the largest DECREASE in number of jobs from March 2019 to March 2020:
Overall, the nationwide average shows a 22% decrease in the number of jobs, comparing March 2019 to March 2020.
Clients who use ServiceMonster process over 1.25 million cleaning jobs a year. Our clients largely include carpet cleaners, pressure washers, window cleaners and maid service companies. We compared the total number of jobs in March 2019 to March 2020 with a constant cohort for both data points.
Here at ServiceMonster, we're all about the numbers. We believe that knowing and truly understanding the numbers of your business will improve your day-to-day operations and, ultimately, help you grow. In 2018, our users processed over $500 million in invoices! However, we wanted to break down the numbers even further. That's why we're very excited to present to you our state-by-state cleaning industry statistics for 2018. We've condensed down our ServiceMonster user data to provide you with two key metrics: Average invoice total (filtered between $50 and $2,500) for 2018, and average invoice growth rate from 2017 to 2018.
The heat map below has the data sorted by each state, with the lighter blues representing a decrease or lower overall change and the darker blues representing a larger overall change.
We're pleased to report that our data shows a nearly 5% increase in the average invoice total nationwide, with the average invoice being just shy of $283.
However, two states stand out with a massive increase in numbers!
First up is Maryland. By the end of 2018, cleaners in Maryland were averaging just over $353 per invoice, with a growth rate from 2017 to 2018 of 30%! This data was taken from a sample of 27,000 invoices.
Next up, we have Ohio! By the end of 2018, Ohio cleaners were averaging almost $246 per invoice, with a growth rate of just over 25%. This data was taken from a sample of 52,000 invoices.
While some states did see a decrease in the average invoice total, the vast majority saw an increase from 2017 to 2018.
For those of you who would rather see the raw data all in one place, below you'll find a table containing each state's data:
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